Our exciting Academy sweats are launching soon, and we want to make sure you get your hands on them as soon as possible!  To help you order, we've compiled a list of FAQs - check them out below:

The Darren and Phillip Academy Collection will go live on July 7th, 2022, at 11am AEST Australian Time

Please note adding an item to your cart will not reserve the item. Your item is only secured once you have reached the checkout and completed order.

*****This is due to so many shoppers’ wanting to purchase the same item at once*****

Due to such large volumes of shoppers visiting our website and trying to checkout at once, there may be a chance that you experience a queue during checkout. In this instance, please do not refresh the page as this will lose your place in the queue.

We will get you through as quickly as possible, but please note that waiting times could be up to 15 minutes during the first few hours of a product launch.

Adding an item to your cart, unfortunately, does not reserve the stock for your final checkout.

Once an order is placed, we are unable to make any amendments. This includes order details like changing sizes or colours, adding products, or altering your shipping address, or shipping method. You may be able to amend your address using the courier self-service options once your order has been dispatched.

Due to the large volume of orders during a new product launch, please allow 4-5 calendar days for your order to be dispatched. Your shipping timeframe will begin once your package has been dispatched from our warehouse. We know that waiting for your goods to be delivered can sometimes feel like a lifetime, but please allow a further 4-5 calendar days in addition to your shipping timeframe before reaching out to our Customer Support Team.

Absolutely! During The Darren and Phillip Academy Collection launch you can use your accumulated D&P Snacks or redeem any discount codes you may have.

PLEASE NOTE: Due to the fast-paced nature of a new product launch it is advised that you are prepared and redeem your points prior to the launch date!

Yes! All orders currently have a 30-day return period and this won't change for this release, however due to limited availability of inventory will only be issuing refunds and not exchanges for other sizes. If the item you are retuning for a refund is still in-stock you can purchase this once return is completed.

All returns to be submitted through our Darren and Phillip Returns Centre -

The Academy

7th of July - 11:00am AEST