FAQ's
How do I return or exchange items from my order?
No need to contact us for returns and exchanges. Follow the instructions on our refund policy page to complete your return or exchange.
What are your shipping policies?
Please check the details of our shipping policy
What size is my dog?
Please check our size chart here
We love hearing from our customers, and it’s important to us that we respond to all customer enquiries in a timely manner. We personally respond to all customer enquiries during business hours, Monday to Friday between 9am and 5pm. We will always respond to customer enquiries within 1-2 business days, so please be patient in waiting for a reply.
Do you have any further questions?
For returns and exchanges, visit our refund policy page.
