Delivery Information
** Please note that during the peak shipping season of Black Friday and Christmas your delivery make take longer to arrive to you. This may affect orders placed from mid-November to end December. Please note we will be processing orders as fast as we can during this time to get your order to you as quickly as possible. **
| Country | Regular Post | Express Post |
| Australia (not WA and NT) | 17-Dec | 20-Dec |
| Australia WA | 14-Dec | 19-Dec |
| Australia NT | 13-Dec | 19-Dec |
| New Zealand | 6-Dec | 12-Dec |
| USA | 5-Dec | 12-Dec |
| UK | 4-Dec | 11-Dec |
Australian Delivery
| Cost | Time Estimate |
|---|---|
| $11.00 AUD | 2 - 8 Business Days from dispatch ( Australia Post Standard) |
| $15.00 AUD | 1-4 Business Days from dispatch ( Australia Post Express ) |
International Delivery
| Cost | Time Estimate |
|---|---|
| $13.00 USD | 7 - 12 Business Days from dispatch ( Standard ) |
| $25.00 USD | 3 - 5 Business Days from dispatch ( DHL Express ) |
***Darren and Phillip Bedding and Dog Bed Collection*** Due to the large physical size of our bedding and dog beds different pricing applies based on the size of your order charges for shipping differ from above:
Australia - $19 AUD shipping charge for orders over 26kg cubic weight
USA - $25 USD shipping charge for orders over 26kg cubic weight
Please note due to high volume of orders there may be a delay in dispatching your order. We apologise for any inconvenience. Handling times is currently 2 - 3 business days.
Please see below for the full list of countries Darren and Phillip delivers to:
| Austria | Germany | Jersey | South Korea |
| Bahrain | Greece | Luxembourg | Spain |
| Belgium | Hong Kong | Netherlands | Sweden |
| Brunei | Iceland | New Zealand | Switzerland |
| Canada | India | Norway | Taiwan |
| China (PRC) | Ireland | Oman | United Arab Emirates (UAE) |
| Denmark | Portugal | United Kingdom (UK) | |
| Fiji | Israel | Qatar | United States of America (USA) |
| Finland | Italy | Saudi Arabia | |
| France | Japan | Singapore |
[1] Delivery Cost does not include any applicable import taxes and customs duties for your order. You are responsible for the payment of any applicable taxes and duties for your order. In compliance with Australian export regulations, we must declare the exact value of all products ordered and mark them dutiable as "merchandise". The law prohibits us from marking any order as a "gift" even if you are placing an order with the intention of sending a gift to a recipient. Please check with your country's customs service for further information. [2] Customs inspections may result in Delivery Estimate delays.
Order Tracking
You can track your order using the below Delivery Service links:
| Destination | Delivery Service Tracking | Phone Number |
|---|---|---|
| Australia | Australia Post | 13 76 78 |
| Australia | StarTrack (Same Day Only) | 13 13 20 |
| International | DHL Express | DHL Website |
